You have a rainwater harvesting system — or you have just had one installed. The BWSSB penalty is still appearing on your bill. The reason is almost always the same: the system is not registered. Installation and registration are two separate steps, and many contractors complete one without the other.

This guide walks through the BWSSB self-declaration process exactly — what you submit, where you go, what happens after, and how long it takes for the penalty to actually stop.

Critical point: Penalties already paid before registration are not refunded. BWSSB removes the charge from future bills only — not retroactively. Every month you delay registration costs you 50–100% extra on your water bill. Do this now.

What the BWSSB self-declaration form actually is

The self-declaration form is a written statement submitted to your local BWSSB sub-division office declaring that your property has a functioning, compliant rainwater harvesting system. Once accepted, BWSSB updates your water connection account from non-compliant to compliant, and the penalty charge stops auto-applying on future bills.

It is not an inspection — BWSSB does not send an officer to verify your system in most cases. Your photographs serve as the evidence. This means the quality of your photographs matters enormously (more on this below).

What you need before you go to the BWSSB office

  • BWSSB RR number — this is your water connection number, printed on every BWSSB bill. Example: 020-12345-6.
  • Completed self-declaration form — available at your local BWSSB sub-division office or sometimes downloadable from the BWSSB website.
  • Photographs of the installed RWH system — minimum 4–6 photographs covering: roof collection area, first-flush diverter, filter chamber, connection to sump or recharge pit, and overall installation view.
  • Copy of your property tax receipt or khata — as proof of property ownership or occupancy.
  • Copy of building plan (if available) — not always required, but helpful if your property is an apartment and the officer asks about site dimensions.
  • Aadhar card or other photo ID of the applicant.

LoklFix provides all required photographs as part of every installation — date-stamped, clearly labelled, and formatted to meet BWSSB documentation standards. We also assist with form completion and can accompany you to the office or submit on your behalf.

Which BWSSB office to visit

Go to the sub-division office that manages your area's water supply — not the nearest BWSSB office generally. Your BWSSB bill usually states which sub-division manages your connection. When in doubt, call the main BWSSB helpline at 080-22238888 with your RR number and ask which sub-division office handles your account.

Major sub-division offices cover areas including: Jayanagar, Koramangala, Whitefield, Hebbal, Yelahanka, Rajajinagar, JP Nagar, and Electronic City — among others. The city is divided into roughly 30 sub-divisions.

The submission process: exactly what happens at the office

  1. Collect the self-declaration form at the counter if you have not already downloaded it. Fill in your RR number, property address, site dimensions, type of RWH system installed (storage / recharge / both), and date of installation.
  2. Attach your photographs. Each photograph should be clearly visible and show the specific component it is documenting. If photographs are printed, use colour prints — black and white are often rejected.
  3. Attach a copy of property tax receipt or khata as proof of property.
  4. Submit the complete packet at the sub-division counter. Ask for an acknowledgement receipt with a date stamp. This receipt is your proof of submission — keep it.
  5. Note the name of the officer who accepts the submission. If there is no acknowledgement receipt system in place at that office, take a photograph of the submitted documents at the counter.

Common rejection at this stage: Missing first-flush diverter photograph. Without a photograph clearly showing the first-flush diverter as a separate, installed component, the submission may be returned as incomplete. Every system LoklFix installs includes this component and documents it specifically.

After submission: the timeline

Day 1 — Submission You submit the form and documents. Collect your acknowledgement receipt.
Days 7–21 — Account update BWSSB processes the submission and updates your water connection account from non-compliant to compliant. You will not receive a confirmation letter in most cases — check your next bill.
Next billing cycle — Penalty removed The RWH penalty no longer appears as a line item on your bill. If your next bill generates within 2 weeks of account update, the change may only reflect on the bill after that.
4–8 weeks total — Full resolution Most customers see the penalty completely removed within this window from the submission date.

What if the penalty is still there after 8 weeks?

First, check that you have the acknowledgement receipt. Then:

  • Visit the sub-division office with your receipt and ask for a status update, quoting your RR number.
  • If the officer confirms account update but the bill still shows the penalty, ask for a written confirmation of compliant status and take this to the billing section.
  • If the submission was rejected and you were not informed, a letter may be waiting at the sub-division office under your name — this is surprisingly common.

LoklFix follows up on registration status for all customers we install for — if there is a submission issue, we help resolve it.

Can I submit the self-declaration form for an existing system I did not install recently?

Yes. If a contractor installed a system years ago and never registered it, you can submit the self-declaration now. You will need current photographs of the existing system as proof it is still installed and functioning. If components are missing or broken, they must be repaired first — a non-functioning system will not be accepted.

LoklFix inspects existing systems, repairs whatever is needed, and then handles the registration submission. Most existing-system cases are resolved in one visit.

Rainwater harvesting areas covered by LoklFix

LoklFix installs and registers BWSSB-compliant rainwater harvesting systems across Bangalore — including Whitefield, Sarjapur Road, Hebbal, RT Nagar, Yelahanka, Electronic City, Indiranagar, Jakkur, and all areas in between.

If you already have a system but are not registered — or if you need a new installation — call us for a free site assessment. We assess, install if needed, photograph, and submit the self-declaration on your behalf. You only need to share your RR number.

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